Your Puppy Journey Starts Here:

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Your Puppy Journey Starts Here:

Answers at your fingertips

Frequently Asked Questions

Get quick answers to our most frequently asked questions.

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Our business agency offers a range of services to help your business succeed, including marketing and branding strategy, website design and development, search engine optimization (SEO), social media management, content creation, and more. We can work with you to create a customized plan that meets your unique business needs.

Unfortunately, we’re unable to offer free samples. As a retailer, we buy all magazines from their publishers at the regular trade price. However, you could contact the magazine’s publisher directly to ask if they can send you a free copy.

You can create a new account at the end of the order process or on the following page. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.

No, you don’t have to create an account. But there are a few advantages if you create an account.

  • You never have to enter your billing and shipping address again

  • Find all of your orders, subscriptions and addresses in your account

  • Download invoices of your orders

No, we don’t have a physical store location at the moment. We accept only orders through our online shop and we’re shipping all orders with the Swiss Post Service. Please visit our shipping section for more details.

From time to time you will find us at design fairs and popup markets in Switzerland. Subscribe to our newsletter and you’ll receive the latest news.

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Still have questions?

Can’t find the answer you’re looking for? Contact us!

Add Funds To your Account

We Support multiple forms of payments. Select the one that suits you best. Please note that all deposits are securely held in your Sweet Paw account and will only be released to the breeder with your approval upon receiving the puppy. You can choose to release the funds to the breeder or cancel the payment to receive a refund from your Sweet Paw account.

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